Contact Us...

Speak freely and openly

Below you will find our contact information for various teams here at Melonite.
All correspondence is treated with the utmost privacy and in line with our Privacy Policy

...via E-Mail

Sales
Technical Support
Network Management Centre
Service Abuse
Complaints
Procurement

... via Telephone or Fax

Customer Service & Reception	0191 640 2400
Technical Support *	0905 895 0146
General Fax	0191 640 2408

Our telephone hours are 08:00 to 18:30 Monday to Saturday.
* Calls to this number are charged at 53p per minute from a BT landline.
Customers with a support contract please refer to the free call number located in your
welcome pack.

... by SMS

You can reach us by SMS by sending a text message to +447786200690 and starting your message with MELONITE.
Remember your message must begin with MELONITE otherwise it will be lost in the SMS dungeon and we'll never receive it.